Why MissionWise?

Ever found a piece of software that finally works—only to watch it get bought out by some big company? At first, they swear nothing will change. Then the support drops off, prices shoot up, and suddenly you're stuck talking to a chatbot or someone halfway across the globe. 

Sound familiar? It should. It’s happening all over public safety.

Most of the remaining independent software providers have been scooped up by private equity firms. And once that happens, you’re no longer the customer. The investors are. Your agency becomes a tool to drive revenue and position the company for the next sale. It’s not about building better software—it’s about flipping the product as fast as possible. 

That’s where we’re different.

We're in this with you.

At MissionWise, we don’t see you as a customer; we see you as a partner. We’re not just dropping off software and disappearing. We’re building tools with you, based on what actually makes your work easier. Less clicking. Less stress. More getting things done.

Our team brings decades of experience in public safety and the technology that supports it. We’ve worked inside agencies and helped grow multiple startups into trusted tools used across the industry. We’ve seen firsthand what happens when private equity takes over: products get bundled together that don’t belong, innovation stalls, and real user feedback starts getting ignored.

That’s why we stay close to the ground—because the best ideas come from the people doing the work. Your feedback isn’t a feature request. It’s the foundation of what we build.

We built AI into the foundation of the software, not as an afterthought

AI is popping up everywhere, but most public safety software wasn’t built for it. So now they’re trying to bolt it on, and it shows.

At MissionWise, AI isn’t an afterthought. It is part of the foundation. It’s woven into the workflows your team already uses, helping autofill forms, flag missing info, surface relevant data in real-time, and generate reports in seconds—not hours.

No extra steps. No gimmicks. Just smart, secure tools doing the work behind the scenes, so your team can focus on what matters most.

Support that actually supports you.

You’ve probably been here: a technical issue pops up, you call support, and you’re bounced around a phone tree or land in a queue overseas. Hours go by. You still don’t have answers. Meanwhile, the work is piling up.

That’s not how we operate.

When you partner with MissionWise, you get people who pick up the phone, know your agency, and help right away. From implementation to training to quick follow-ups, our team is an extension of yours. We’ve got your back—because we know delays in public safety aren’t just annoying. They can be costly.

We save you real time.

The era of “going digital” was instrumental in public safety ditching physical paper for documentation purposes. But let’s be honest, most platforms didn’t really speed things up. The data entry still takes forever. Reports are still clunky. And staff still burn hours clicking through screens.

We looked at that and thought: Why?

The data already exists. We utilize AI to automate the process by pulling in data, filling out forms, and preparing reports in a fraction of the time. That’s what real-time savings look like.

For leadership, the impact goes even further when you give your team tools that truly save time; You’re not just improving workflows, you’re boosting morale. Because when people feel supported, morale improves. Retention improves. Culture gets stronger.

Public safety deserves better—and we’re here to deliver it.

You shouldn’t have to settle for clunky systems, outsourced support, or tools designed for someone else’s bottom line. You need software that works with you, not against you. Built by people who know the job, and designed to make a real difference.

At MissionWise, we’re focused on simplifying the work, giving your team time back, and making your agency stronger from the inside out.

We’re not driven by investors. We’re driven by the mission. We believe in fair, transparent pricing, with no surprise fees or sudden hikes. You’ll always know what you’re paying for and why. Trust isn’t just about support—it’s about being upfront from the start.

If you’re ready for software that actually supports your people and respects your time, let’s build something better, together.

Contact us today ➡️